Customer Support Center
Support is available to help with any questions, account-related issues, technical concerns or general feedback. Our team can assist with registration, verification, deposits and withdrawals, or reporting site problems and suspicious activity. You can contact us through convenient channels including email and phone for a quick response. For account security or payments please include your registered email address and any reference numbers so our centre can resolve your enquiry as swiftly as possible. We usually reply within three working days.
| Department | Contact |
|---|---|
| Customer support | [email protected] (accounts and verification; response within 72 hours) |
| General enquiries | [email protected] (site info and promotions) |
| Affiliate enquiries | [email protected] (partnerships and tracking) |
| Phone | +44 20 7946 0831 (call for urgent issues) |
| Working hours | Mon-Fri, 09:00-18:00 (UK time) |
Email Assistance
Email is our preferred method for detailed requests, account-related issues or cases requiring documents or explanations. Please use a clear, descriptive subject line and include up-to-date contact details and any relevant account identifiers to avoid delays. A complete initial message helps us review attachments securely and resolve your enquiry faster.
Contact Form
Name Email Message Send messageResponse Time
Our support team aims to respond quickly. Most enquiries are answered within one business day, while simple account or payment questions are usually handled faster. Complex cases, such as document checks or dispute investigations, may take longer depending on the issue and required verification. We'll keep you updated at each stage so you know what to expect.
Feedback
Have a suggestion or spotted something that could be better? We’d love to hear from you. Send feedback, ideas or feature requests through the feedback form so our team can review them carefully. We use user input to fix issues, simplify navigation and improve promotions. Your comments help shape the site and make it more enjoyable for everyone.